Privacy Policy
At Natalie Santilli Artistry, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. What Personal Information We Collect
We may collect the following information from you:
- Full name
- Email address
- Contact number
- Event or booking details
- Location information
- Social media handles (if shared through contact or collaboration)
- Images or photographs (if consented for promotional use)
We do not collect sensitive information unless required and consented to by you.
2. How We Collect Your Information
Your personal information is collected when you:
- Fill out the contact or booking forms on our website
- Email or call us directly
- Engage with us via social media
- Provide information during in-person consultations or photoshoots
- Subscribe to our newsletter (if applicable)
3. Why We Collect Your Information
We collect personal information for the following purposes:
- To process and confirm bookings
- To communicate with you regarding services, enquiries, and appointments
- To deliver personalised makeup services
- For promotional and marketing purposes (only with your consent)
- To improve website functionality and user experience
- To comply with legal obligations
4. How We Use Your Information
Your information is used to:
- Respond to enquiries and provide quotes
- Schedule and manage bookings
- Send service confirmations and reminders
- Share updates, promotions, or newsletters (with your consent)
- Display client work on our website and social media (with prior consent)
5. Storage & Security of Information
All personal information is securely stored in password-protected digital systems and secure cloud storage. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
6. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with:
- Trusted service providers (such as hosting providers or email services) who comply with privacy obligations
- Legal or regulatory authorities if required by law
7. Website Cookies & Analytics
Our website uses cookies to enhance your browsing experience and track anonymous usage data through services like Google Analytics. This helps us improve website functionality and user engagement.
- You can control or disable cookies via your browser settings.
8. Access & Correction of Information
You have the right to request access to your personal information held by us and request corrections if necessary. To do so, please contact us via the details below.
9. Marketing Communications
We may send promotional emails or updates to clients who have provided consent. You can opt out at any time by clicking “unsubscribe” or contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the date of the last update. Continued use of the website and services constitutes acceptance of these changes.
11. Contact Us
If you have any questions about this Privacy Policy or would like to access or correct your personal information, please contact:
📧 Email: [email protected]
